Notice at Collection of Personal Information
KeyDispatchers is registered and operates in Georgia (country), with its main place of business in Tbilisi. We act as the data controller for personal information processed through our website and services. Our processing complies with the Law of Georgia on Personal Data Protection and relevant U.S. state privacy laws for our U.S. customers, applying the higher protection standard where applicable.
This Notice at Collection explains what categories of personal information we collect, the purposes for which we use it, whether we “sell” or “share” it or use it for targeted advertising, and how you can exercise your privacy rights under applicable U.S. state privacy laws.
We provide this Notice at or before the point at which we collect personal information from you, including when you visit our website, submit forms, communicate with us, or use our services.
Categories of Personal Information Collected
Depending on how you interact with us, we may collect the following categories of personal information as defined by U.S. state privacy laws (such as the CCPA/CPRA and similar laws in other states).
Identifiers: Name, email address, phone number, business name, account credentials, IP address, online identifiers.
Commercial information: Service inquiries, orders, subscription details, billing‑related records (excluding full payment card details handled by our processors).
Internet or electronic activity: Device and browser information, pages visited, time spent, referring URLs, interaction with site elements, and cookie identifiers.
Professional or employment information: Business role, company name, and related details you choose to provide in forms or communications.
Inferences: Basic audience and interest segments derived from your interactions with our site and communications (for example, which services you are likely interested in).
We do not knowingly collect sensitive personal information for our ordinary website and marketing flows, and we do not use any information we have for profiling in furtherance of decisions that produce legal or similarly significant effects on individuals.
Sources of Personal Information
We collect personal information directly from you (for example, when you fill out a form, schedule a call, or contact us), automatically from your devices (through cookies and similar technologies), and from service providers and partners who help us operate our business.
These include website and hosting platforms (such as Framer), consent and cookie tools (such as Ubenda), email and communication tools (such as Zoho Mail, OpenPhone/Quo, and Gorgias), customer relationship and partner management systems (such as Attio and PartnerPortal.io), and self‑hosted collaboration tools (such as Outline and Mattermost hosted on Hetzner infrastructure).
Purposes for Which We Use Personal Information
We use the categories of personal information listed above for the following business and commercial purposes.
To provide and maintain our website and services, including creating and managing accounts, responding to inquiries, scheduling and delivering services, and providing customer support.
To communicate with you, including sending service‑related messages, responding to questions, and providing information you request.
To improve and secure our website and services, including monitoring performance, debugging, analytics, and developing new features.
For marketing and advertising, including measuring the effectiveness of campaigns and, where allowed, showing you more relevant ads using cookies and similar technologies.
To comply with legal obligations, enforce our terms, and protect our rights, users, and the security of our systems.
We retain personal information for as long as reasonably necessary to fulfill these purposes, comply with legal obligations, resolve disputes, and enforce our agreements.
Sale, Sharing, and Targeted Advertising
Some U.S. state privacy laws define “sale,” “sharing,” or “targeted advertising” broadly to include certain uses of cookies and similar technologies for cross‑site behavioral advertising.
We may “share” personal information (such as online identifiers and internet activity) with advertising and analytics partners for targeted advertising as that term is used in these laws.
We do not sell personal information in the traditional sense for money, but some uses of third‑party advertising or analytics tools may be considered a “sale” or “sharing” under applicable laws.
You can opt out of the “sale” or “sharing” of personal information and processing for targeted advertising at any time using the “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link and controls on our site.
Your Privacy Rights
Depending on where you live, you may have the right to:
Know what personal information we collect, use, disclose, and sell or share.
Access and obtain a copy of your personal information.
Request correction or deletion of your personal information.
Opt out of the sale or sharing of personal information, and of targeted advertising.
Limit certain uses and disclosures of sensitive personal information (if collected).
Appeal our decision if we are unable to fulfill a request, where required by law.
You can exercise many of these rights, including opt‑out choices, through the “Your Privacy Choices” panel, and you can also contact us using the methods described in our Privacy Policy.
How to Contact Us and View Our Privacy Policy
For more details about our data practices, including additional disclosures required under California, other U.S. state privacy laws, and Georgia data protection law, please review our full Privacy Policy at:
https://keydispatchers.com/blog/privacy-policy.
If you have questions or would like to submit a privacy request, please use the contact information provided in our Privacy Policy.
Last updated: January 1, 2026
